Need to make a change to your order? Forgot to personalize your pages? No problem. As long as your pre-order has not yet been submitted to production by the yearbook adviser, you can cancel your order and place a new one with the correct information.

📧 Cancel From Your Confirmation Email

After placing a pre-order, you will receive an order confirmation email containing your order details.

• Open your order confirmation email.
• Locate the message that states:
  "You can cancel your pre-order before it is in production by clicking here."
• Click the cancellation link.
• Follow the prompts to complete the cancellation.
  
  

👤 Cancel From Your Account

You can also cancel an eligible pre-order from your account.

• Log in to the storefront where you placed your order.
• Click Account in the upper-right corner of the page.
  
  
   
• Locate your order history.
• Select the order you wish to cancel.
  
  
   
• Click Cancel Order.
  
  

⏳ When Can I Cancel My Order?

Pre-orders can only be canceled before they are submitted to production by the yearbook adviser.

Once an order has entered production, it can no longer be canceled through the storefront.

💡 Need Help?

If you're unable to cancel your order or have questions about your purchase, please contact Customer Support. Our team will be happy to review your order and discuss any available options.